NOOKSG 4-Layer Custom Fit & Warranty Guarantee
- 1. Bespoke Made-to-Order Policy: Every custom cushion and shade sail is cut specifically to your measurements. Orders may be modified or cancelled free of charge within 24 hours of placement. Once production begins after 24 hours, bespoke items are final sale and non-returnable for change of mind or buyer measurement errors.
- 2. ±0.5cm Precision Fit Guarantee (Zero Return Shipping Required!): Every cushion is photographed against a steel measuring tape prior to vacuum packing. In the rare event of a factory cutting discrepancy exceeding
±1.0cm, you never have to ship the heavy cushion back overseas—simply send us a photo with a measuring tape and we will rush a free replacement cover or cushion directly to your Singapore address! - 3. 48-Hour Vacuum Rebound Assurance: Our 50D high-density foam expands to 95% within 4 hours of unsealing and reaches 100% crisp loft within 48 hours (a quick pass with a garment steamer speeds up recovery instantly).